Delivery Information When you shop with 6Skins, we know you want to start seeing the results right away. We’re committed to delivering your order as quickly as possible, and we ship within a day of receiving your order. Our logistics process is designed to reduce waiting time, so you can expect to receive your products in three to five days. Returns are only accepted if your goods arrive damaged. Transportation: When you select a shipping method, you are automatically requesting for us to arrange a third-party courier on your behalf. We only work with reputable courier companies that prioritise the efficiency and safety of your delivery. Unforeseen delays can occasionally occur, and we cannot be held responsible. If you do not receive your order within seven working days, please track your order with the courier company or contact us directly. Delivery Time: We ship orders across the U.A.E. and Internationally, and the exact delivery time will depend on your location. Deliveries take place between 9AM to 9PM, Monday to Saturday. Our delivery schedule to your requested address is as shown on the table below: Location Delivery Timescale Cost Dubai Same day delivery* AED 15, FREE Delivery on orders AED 150 and Above All Other UAE Locations 1-2 working days** AED 25, FREE Delivery on orders AED 250 and Above Remote Areas of All Emirates up to 5 working days AED30 applicable on all orders International Delivery up to 7 working days*** Cost is calculated upon checkout * For same day delivery within Dubai, orders must be placed before 3PM. All orders placed after 3PM will be delivered the next day. ** For orders from all other UAE locations must be placed within our working hours 8AM to 5PM, Monday to Saturday. Orders placed outside of these working hours, and/or UAE bank holiday, and/or Sunday will be deemed placed on the first UAE working day following the order’s submission. Delivery times are estimate. Order deliveries may face delays during promotional activities, sale season, and bank holidays. *** For all International Shipments (orders outside UAE), customer may be required to pay additional charges (i.e, import tax, duty tax, and VAT) depending on their location/shipping country. Once your order has been dispatched, you will receive an SMS or an email with tracking information. You may be contacted by our delivery partner to confirm your address and schedule the most convenient time for delivery. Your delivery may be delayed if we are unable to contact you. Delivery Charges: Transportation charges are based on weight. To view the exact delivery charges, please proceed to the checkout section. You must check your address is correct when placing your order to avoid delivery to the wrong location. If the wrong details are provided, you will be charged to have the order reshipped to the correct address.